TAWPI - The Association For Work Process Improvement

Question Of The Week
When you consider document and records management technologies, what is the most significant business driver for your organization?
Compliance
Leadership/Competitive advantage
Improve efficiency
Risk management/Business continuity
Better customer service
Reduce costs
Faster turnaround/Improved response
Increased profits/Better performance

Records Management Software Tools

Current Issues in Records Management Tools

As of 2005, records management has increased interest among corporations due to new compliance regulations and statutes. While government, legal, and healthcare entities have a strong, historical records management discipline; general record keeping of corporate records has been poorly standardized and implemented. In addition, scandals such as the Enron/Andersen scandal, and more recently records-related mishaps at Morgan Stanley, have renewed interest in corporate records compliance, litigation preparedness, and software and tools issues.

Statutes such as the US Sarbanes-Oxley Act have created new concerns among corporate "compliance officers" that result in more standardization of records management practices within an organization and their software and tools. Most of the 90s has seen discussions between records managers and IT managers, and the emphasis has expanded to include the legal aspects, as it is now focused on compliance and risk.

Privacy, data protection, and identity theft have become issues of interest for records managers and their software tools. The role of the records manager to aid in the protection of an organization's records has often grown to include attention to these concerns. The need to ensure that certain information about individuals is not retained has brought greater focus to records retention software tools and records destruction.

The most significant issue is implementing the required changes to individual and corporate culture to derive the benefits to internal and external stakeholders. Records management is often seen as an unnecessary or low priority administrative task that can be performed at the lowest levels within an organization. Publicized events have demonstrated that records management is in fact the responsibility of all individuals within an organization and the corporate entity.

Related topics on Records Management Software Tools

 

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