TAWPI - The Association For Work Process Improvement

Question Of The Week
When you consider document and records management technologies, what is the most significant business driver for your organization?
Compliance
Leadership/Competitive advantage
Improve efficiency
Risk management/Business continuity
Better customer service
Reduce costs
Faster turnaround/Improved response
Increased profits/Better performance

White Papers & Executive Summaries

Click here to see additional TAWPI publications

2008 Innovation Award Case Studies

Payments Automation Winner

Documents Automation Winner

All 2008 Entries


Payments  Automation

Optical Character Recognition

Invoice Imaging and Data Capture for Accounts Payable

PayStream Advisors, Market Discovery Report

The Road To Contactless Mobile Payments: Current Mobile Financial Service Usage Paving The Way?

Nick Holland, Judy Fishman

Aite Group

In-house or Outsourced Image Archive Services: Plotting Position and Course, October 2008

Sponsored by: Viewpointe

Dana Gould, Aaron McPherson

To Outsource or Insource: The Great Debate

BB&T Sees Multi-Level Benefits with Viewpointe Solution

Recent Payments Trends in the United States, October 2008

The Future of Cash

Survey Predicts Changes in Consumer Habits, 2008

Exclusive results of a new ATM Marketplace survey point to serious changes in cash usage over the next few years. Economic pressures, etc., leading to significant changes in payments habits the world over. But one industry expert warns against writing off the venerable payment method just yet.

Healthcare Payments Automation Executive Report 

Sept/Oct08

2008 Innovation Award Winner Case Study - Payments Automation

The State of Idaho Tax Commission uses imaging technologies to improve field office remittance and full-page tax return processing.

Ramification of MICR Mismatch in Check Image Exchange

By Ray Higgins, All My Papers, June 2008

Consumer Payments Research Reference Guide

Federal Reserve Bank of Boston

Strategies for Electronic Check Conversion

March/April 2008  

Lockbox Automation in a Changing Payments Environment

Nov/Dec 2007

Transaction Automation: The Changing Rules

May/June 2007

The Evolution of Alternative Payments:

A Look Back, A Look Forward

Hitachi Consulting

Talking Money

By Gary Provo

The Main Street America Group Realizes Significant Business Benefits with WAUSAU Financial Systems and Progress

Customer Case Study

Chicago Fed Letter

Sweep Activity: Managing Bank Reserves in the Seventh District

by Greg Gonzalez II, statistical reports manager, Central Bank Services; Kelly Emery, loans supervisor, Central Bank Services; and Richard Stefanich, statistical and financial reports supervisor, Central Bank Services

Smart Cards in U.S. Helathcare: Benefits for Patients, Providers & Payers

A Smart Card Alliance Healthcare Council Publication

The What, Who and Why of Contactless Payments

A Smart Card Alliance Contactless Payments Council White Paper

Working Paper No. 08-10: Business Method Patents & U.S. Financial Svc.

Robert Hunt, Federal Reserve Bank of Philadelphia

An Examination of Mobile Banking and Mobile Payments: Building Adoption as Experience Goods?

Julia S. Cheney, Federal Reserve Bank of Philadelphia

Lincoln Financial Group

Leading Financial Services Company Improves Funds Availability and Increases Processing Efficiency with the Help from Creditron's Distributed Capture Solution.

Bank of Nevada

Creditron Lockbox Solution Aids Bank's Treasury Management Growth.

Ending the Paper Chase: A Utility's Guide to Electronic Clearing

Meshing Payments and Technology: Open Payment Framework

Accelerated Faster Payments: Faster Payments for the UK

Reduce the Pain of ERP Upgrades With Better Planning

By Jim Shepherd

The Principles of Web Site Security

By Christopher Grello, INetU Managed Hosting

Wachovia Transforms its Fraud Detection Capabilities with
Memento Security

Innovation Trends in Financial Services to the Underbanked

By Michael J. Hermann, Research Director, CFSI

Arjan Schutte, Associate Director, CFSI

Rachel Schneider

New Specification for "Image-Friendly" Micr-Encoded Gift Certificates & Coupons: An Overview, 1/08

The Canadian Payments Association (CPA) has published new specificatoins for gift certificates and coupons that are processed through the clearing system.

Issues Paper: Review of Bill Payments in Canada, 2/08

Canadian Payments Association Policy and Research Division

Developments in Interchange Fees in the United States and Abroad
By Terry Bradford and Fumiko Hayashi

Do you know where your transaction has been?

Eight Steps to Image Exchange

Image Replacement Documents
By Susan Goold

Compelling Reasons to do Image Exchange – Now

Interference by Congress in Patent Legislation beneficial?

The Transition in Electronic Clearing

WAUSAU White Paper

No bank is an island
Get global before globalization gets you

By Wendy Feller, Cormac Petit and John White

Taking Working Capital Management to the Next Level

By Billy Terrell

Lockbox Automation in a Changing Payment Environment, Nov/Dec '07

Federal Trade Commission - 2006 Identity Theft Survey Report

Household Diary Study

The Household Diary Study (HDS) is a multi-year research study funded by the United States Postal Service.

Payment Processing in Second Life and Other Virtual Worlds 11/07

Andrea Kaminski, International Finance/Managing Director, Arvato Finance Services Limited

Statistics on Payments and Securities Trading, Clearing and Settlement - data for 2006 - 2007

The European Central Bank (ECB) is publishing statistics for 2006 on payments and securities trading, clearing and settlement. These statistics cover all countries in the European Union (EU).

Parascript CheckPlus, 6/2006

Painless Recognition and Verification of the Digitized Stream of
Banking Documents.

 

Document Management

Driving Business Innovation with Structured Content

By Bruce Sharpe

Simlifying Master Data Management Deployments

By Marty Mosley, CTO, Initiate Systems

Business Benefits of Today's Structured Content Practices

By Bruce Sharpe

Streamlining Processes Will Increase Efficiencies in the ECM Arena

By Bill Kouzi, SVP of Sales & Services, The Americas Visioneer, Inc.

When Less is More: Migrating from Paper to Digital Documents

By John Capurso, VP of Marketing Visioneer, Inc. A Xerox Scanner Licensing Partner

PSIGEN PSI: Capture, Kodak I660, and Microsoft SharePoint Deliver Next Generation Patient Records Management Solution for Underground Vaults & Storage

By Russ Hertzberg

2008 Innovation Award Winner Case Study - Documents Automation

JohnsonDiversey, Inc. developed a comprehensive A/P automation that decreased cost per transaction decreased by over 30 percent.

New Hampshire Housing Finance Authority Eases Delivery and Automates Capture, Archival with Captaris

State Non-profit Organization Maintains Integrity of Section 8 Rental Assistance Waiting List with Integrated Captaris, Kofax and Custom Solution

Unstructured Document Processing

May/June 2008  

Intelligent Document Identification

Reduce or Eliminate the Expense of Manual pre-Sorting and Insertion of Separator or Barcode Pages

An Introduction to Wordfire Classify

Cultivating high performance through infomation management

Findings from the Accenture CIO Survey 2007:

Portals and content management

Image Archive: Dealing with a Big Elephant

By Bryan Bruton of eGistics

Data Management's Dirty Little Secrets Business Intelligence Woes Leave Insurers Poorly Positioned to Compete

Leveraging SharePoint in ECM

MOSS 2007, Paired with the Right Image Technology, Brings ECM to a
Wide Range of Applications

Bill Trippe, Senior Analyst, The Gilbane Group

Quality In, Quality Out: The Value of Technology in the
Global Content Lifecycle

Leonor Ciarlone, Mary Laplante, The Gilbane Group

How Document Scanners Affect Productivity and Compliance

SharePoint Redefines Document Management

Forrester Research

From: Enterprise and SMB Software Survey, North America and Europe,
Q3 2007

Analyst Contact: Rob Koplowitz

Parascript Automatic Signature Verification, 4/06

Signature Authentication Techniques for the Information Age.

E-Payables: Advancing A/P Automation, 3/07

This report, published in March 2007, highlights drivers influencing the payables transformation, deployment best practices, and recommendations for improvements. Click link to download report.

EMR Sophistication Correlates To Hospital Quality Data

Comparing EMR Adoption to Care Outcomes at UHC Hospitals, Including Davies Award Winners, Using HIMSS Analytic's EMR Adoption Model Scores

A White Paper On Claim Payment Automation

Healthcare Automates Processes within Management
Captaris Customer Case Study

The American Cancer Society Employs A2iA FieldReader and A2iA CheckReader for the Processing of Registration Forms and Check Donations

Northwestern Ohio County Government Ensures Records Access with Captaris Alchemy

Lab Delivers Results Immediately with Captaris RightFax

Healthcare Enterprise Automates Processes within Utilization
Management with Captaris

Florida Benefits Corporation Image-enables Claims Process with Captaris

Legal Giant Norton Rose LLP Centralises Document Digitising with

ABBYY Recognition ServerZ

Distributed Capture

Remote Deposit Capture ER

A TAWPI Executive Report, November/December 2008

Distributed Capture Joining Business Processes

July/Aug 2007

Distributed Data Capture

by Kofax

Remote Cash Capture for Retail Operations: Bringing the bank branch to your cash room.

By James H. Halpin, Retail Solutions Director, ArcaTech Systems

Software Integration for Teller-Assist Cash Recyclers

By Aubrey Meador, Vice President, ArcaTech Systems

Can BOC rise from ashes of optimistic expectations?
By Terri Stepanik

Remote Image Capture with Centralized Processing and Storage

First Mover Advantage in Branch Banking: Is it really an advantage?
By Hal Hopson & Brian Diepold, PhD

Understanding Branch Performance: The Impact of Hours

Steve Rymers & Brian Diepold, PhD

Remote Cash Capture for Retail Operations Bringing the bank branch to your cash room.

By James H Halpin, Retail Solutions Director, AracTech Sytems

Distributed Capture Fuels Explosive Growth for Start-Up Bank

Impact of US Back-Office Conversion Initiative, 3/07

Back Office Conversion (BOC), NACHA's new standard entry class (SEC) for check-to-ACH conversion.

Management Strategies

Data Centers Going Green

By Amer Khan

Business Coaches: Do you need one when budgets are tight?

By Brad Sugars

The Sales Pro's Bail (Yourself) Out Plan: Eight Strategies for Turning the Slow Economy into a Successful Selling Period

By George Ludwig

A Kinder, Gentler Firing: Seven Best Practices for Handling Layoffs and Downsizing in the 21st Century

In our struggling economy, many companies face the difficult task of letting employees go. Here read on to learn how to terminate with dignity and you'll set downsized employees up for success, keep remaining team members calm, and stay in the good graces of public opinion.

By Richard Bayer

Symantec Global Internet Security Threat Report

Trends for July-December 07

Volume XII, Published April 2008

Performance Review 2.0: Eight Ways to Overhaul Your Employee Evaluation System (and Transform Your Culture in the Process)

By Quint Studer

A B2B Recession Survival Kit: Three Not-So-Painful Tips for Thriving in a Miserable Economy

By Dan Adams

Software as a service:

Helping companies make the right decision, 2008

Grant Thornton

By Audit Partners Immanuel John and Michael Schamberger

Moving to a Variable Expense Model:

A Prescription for Tough Economic Times

By Ed Pearce

If You Build It, They Will Come: Why REPUTATION Really, Really Matters to Customers-and How to Create a Great One from the Ground Up

Today's troubled economy and frequent news stories about unethical corporations have made having a great reputation a huge selling point. Here's how you can create a reputation that customers will reward with their loyalty

By George Ludwig

The Forth Quarter Fix for Frantic Sales Managers: Three Strategies to Help You Turn Around a Losing Game (and Save Your Own Hides)

By George Ludwig

The B2B "Bad Economy" Cure:

Five Reasons Why Now Is The Time to Embrace New Product Blueprinting

The only way to win in tough times is through organic growth.

Companies must consistently come up with differentiated new products customers want to buy - and that means finding clarity in the "fuzzy front end" of the process.

By Dan Adams

Get More "Downturn Returns" from Your Employees: Seven Ways to Make Sure Your Workforce Investment Is Paying Bid Dividents

Now that economy is dragging and business is tight, it's more important than ever to get maximum return from your employees.

Here is how.

By Morrie Shechtman

IQ Improvement Starts Here

Opportunities and Options for Gaining Better Insight and Control of Enterprise Performance

Deloitte

Fear and Loathing at the Water Cooler:

Eight Ways to Counter the ( Recession-Related) Employee Underground of Anxiety, Aggression, and Shame

By Morrie Shechtman

The Great "Bad Economy" Employee Life Change Plan: Five Reasons to Help Your Employees Get Fit, Healthy, Happy-and more Profitable

Thinking about reducing employee benefits in a desperate quest to save a few bucks?

Workplace fitness expert Tom Gilliam says you should reduce their waistlines

instead—and offers a wealth of (research-backed) reasons why it’s a good idea

8 Rules for Better Executive Collaboration

By Angela Hribar, Chief Sales & Marketing Officer, GlobalSpec Inc.

Business Disaster Planning Checklist: Planning Before a Hurricane or other Disaster Arrives is Key to Business Survival

These Guidelines help Businesses Develop a Strategy to Minimize
Damage and Lost Time

10+ Tips to Make YOUR Next Project Successful

In Search of Clarity Unravelling the complexities of executive
decision-making

Economist Intelligent Unit Sponsored by Business Object

An IT Manager's Guide For Moving Towards the "Paperless" Office

ONPoint 2007 Business Execution Round-up, 12/11/07

Eight Companies to Learn from as You Reflect on the Year Gone By
Two thousand seven saw its share of winners and losers. Business execution expert Rick Lepsinger, president of OnPoint Consulting, analyzes what went wrong and what went right with these organizations and the lessons that can be learned from their experience. 

Infuse Your Company with Leadership Skills to Thrive in Tough Times
By Quint Studer

So You Say You Want a Resolution? 01/08

By Quint Studer

Five Leadership Tactics That Will Make 2008 a Pivotal Business Year

Psychology of Settling for Business Mediocrity
By John Bostick

Ideas from IBM Global CEO Study: The Enterprise of the Future

Process Improvement

Business Process Outsourcing

Sept/Oct 2007

Operational Benefits of Automated Forms Processing

March/April 2007

The Great "Bad Economy" Employee Life Change Plan: Five Reasons to Help Your Employees Get Fit, Healthy, Happy-and more Profitable

Thinking about reducing employee benefits in a desperate quest to save a few bucks?

Workplace fitness expert Tom Gilliam says you should reduce their waistlines

instead—and offers a wealth of (research-backed) reasons why it’s a good idea

Seven Steps of New Product Blueprinting

Excerpted from New Product Blueprinting: The Handbook for B2B Organic Grwoth

By Dan Adams

Consumer Survey on Data Breach Notification

Conducted by Javelin Strategy & Research, June 2008

Process Utilities: Economies of Scale for Efficiency and Growth in
Financial Services

Booz| Allen| Hamilton

Making Growth Happen: How to Manage Growth Initiative Effectively

Booz| Allen| Hamilton

Prepare to Bounce Back: The Importance of Incorporating Resilience into the Supply Chain

Booz| Allen| Hamilton

Eliminating the Fear Factor: Creating a Culture of Compliance

Making compliance everyone's business through simplified, ubiquitous
and transparent adoption

Leonor Ciarlone, Senior Analyst, The Gilbane Group

Converging on the Future

Competitors are collaborationg in a new outsourcing business model to accelerate transformational change across their industries while improving their business performance and reducing risk.

The "Paperless " Bank - A Reality.

Advisory Report: An Efficient workforce and a powerful customer experience.

Using Master Data in Business Intelligence

Colin White, BI Research

Nine Things To Know Before Selecting The Web Host For Your Business

By Chris Kivlehan

Maximizing Operational Efficiency

Construction Enterprise Replaces Fax Machines

Captaris Customer Case Study

IBM Internet Security Systems 2007 Trend Statistics

To Convert or Not to Convert? A Critical Question When Managing Multiple Document Formats

White Paper by Snowbound Software

Litigation Readiness

A2iA DocumentReader Drives Records Management Solution for
Yale University

Using IWR to Cut Labor Costs Without Outsourcing
By Arthur Gingrande, ICP Partner

QAI Streamlines the Process of Maxim Health Systems with A2iA FieldRead

Beyond the "Customer-Centric" Buzzword:
Six Truths You Need to Know about Really Putting the Customer First

By David Giannetto

Ending the Paper Chase: An Insurer's Guide to Electronic Payments

Signature Verification: An Important Authentication Tool
2000 Years ago to Present

By Yuri Prizemin, Parascript

Categorizing and Correcting Forms Capture Errors

By Paul Traite; Alias Doc

Top Tech Trends in Banking: 2008

2008 bank IT spending growth will experience a slowdown for the time in several years. This is a difficult position for banks to be in, particularly since the market is still extremely hyper-competitive. Banks will be force to be creative with their funds in order to make investments go as far as possible.

Enterprise Archiving: The Underpinning of Successful Records Management, 11/07

By Bassam Zarkout, Senior Product Manager, ASG Software Solutions

Miron Construction: Building Excellence Through Improved
Business Processes - 2007

Since 1918, Miron Construction has been building excellence throughout the
Midwest. Its construction trailers are familiar sights in front of schools, churches, hospitals, offices, municipal buildings, retail developments, and industrial facilities.

Heathcare

New Prospects for Payment Card Application in Health Care, Nov. 2008

Ann Kjos

Federal Reserve Bank of Philadelphia

The Impact of Consumer Directed Healthcare on Providers, Oct. 2008

 



 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TAWPI 2007





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